Remote Account Access

With Pacific Crest, you have flexible access to your accounts 24 hours a day from your own telephone or computer.

Call24 Audio Response Program All you need is a touch-tone phone to access this free service anytime it's convenient for you. To use the Call24 Audio Response Program, dial (541) 850-9531 local, or toll-free 1-888-721-9125 and follow the automated instructions.

Online Banking It is easy to sign up for online banking. Just click the link in the upper left hand corner of the screen that states "Internet Banking Login" and follow the directions at the top of the screen. If you need assistance, just call 844-1376 or 1-800-570-0265.

Our Call24 and Online Banking programs offer flexible functionality:

• Make balance inquiries
• Transfer funds between accounts
• Make loan payments
• Obtain account histories
• Find out which checks have cleared your account
• Have a check cut in your name from your checking, share, or line of credit account

Payroll Deduction/Direct Deposit

You will never have to worry again about checks getting lost in the mail or about getting to the credit union on time. Direct Deposit automatically deposits your regular paycheck for you, giving you faster access to your money. The federal government now requires that Social Security, military retirement, disability benefits or other regularly recurring government checks be directly deposited. Pacific Crest's Payroll Deduction program is a great way for you to make automatic deposits or loan payments each time you get paid.

• Available through many employers, the federal government and other entities
• Money may be distributed to any CU account
• Convenient way to make loan payments; loans can easily be set up to accommodate pay periods with signed authorization of employer

Automatic Clearing House (ACH)/Deposits and Withdrawals

Pacific Crest can accept ACH transactions to provide you with the ability to safely transfer funds electronically without the use of paper checks. This means you can save time and money by using pre-authorized electronic transactions rather than using costly and time-consuming paper based options.

• Pay may be deposited or withdrawn directly from share or share draft account
• Available in many employer plans who are not on "in house" payroll listing
• A convenient way to pay bills (check with your service provider)

Electronic Wire Service

Wires
Securely and conveniently transfer emergency funds.

• Outgoing wire $25.00
• Incoming wire $10.00
• International outgoing wire $35.00

Western Union®
Provide access to funds within 45 minutes anywhere in the country for just $30 per transfer.

• Transfers to another party requires member authorization
• Recipient must pick up at a Western Union office

Visa® Debit Card

A Pacific Crest FCU Visa® Check Card offers you credit card convenience, without credit card interest. Purchases are automatically deducted from your checking account. Plus, it works like an ATM card, only it's welcomed anywhere you see the Visa logo.

• Accepted at more than 25 million locations worldwide and at nearly 750,000 ATMs
• Cash-back option during purchases
• No annual fees and no interest
• ATM access for account inquiries

Apply today. You should receive your new cards in approximately two weeks. Your pin number will arrive separately from your card.

Bill Pay

Tired of spending hours on your bills every month? Take the hassle out of paying your bills with Pacific Crest Federal Credit Union for FREE! Pacific Crest now offers Online Bill Pay for your convenience. Pay one bill at a time, or all at once. Set up a payment to come out every month or change your payments manually every month. It's up to you, 24/7, from anywhere.

It's safe, easy, fast and FREE! Sign into internet banking to sign up.

E-Statements

Sign up today to receive your monthly statement electronically. E-statements save you time from waiting for the postal delivery of your statement and protects you from identity theft by not having your personal information sitting in your mailbox. The steps to sign up for E-Statements are listed below. If you have any questions please, contact your branch and a representative will be glad to help you.

SIGNING UP FOR E-STATEMENTS

1. Click on the E-statement link just below the internet banking sign-in.

2. On the next screen, click the button inside the "First time to our site?, To register"

3. You will need Adobe Acrobat latest version to view your statement.

4. Once Adobe is loaded, select the registration method. It defaults to a personal social security number. If your account is a business select "My account is set up with a business tax identification number." Press submit.

5. This brings you to a secure screen that requires you to type your first name, last name, and email address. Scroll down the screen to complete your personal information: social security number, birth date and account number.

6. Scroll down to set up your user name and password. Both the user name and password must be at least 8 characters long. Pacific Crest FCU recommends that your password be complex by using letters, numbers, and/or special characters for your protection.

7. The agreement page is brought up that tells you that all of your statements from the credit union will come electronically and that no paper statements will be mailed to your address. Just click "yes" to accept this agreement.

Congratulations, you are now set up to receive E-statements. You will receive an e-mail when your statement(s) or notices are available to be viewed.