Your Privacy

We at Pacific Crest Federal Credit Union are committed to the member’s privacy and protection of their financial information. If you receive an email from a source representing Pacific Crest FCU, that asks you to visit a website and input your Pacific Crest Federal Credit Union member information, please do not follow the direction of that email. This correspondence is not from the credit union. We will not ask for your credit union information in any form on any part of our web site or its affiliates.

Emails such as this are known as “Phishing”. They fraudulently represent Pacific Crest Federal Credit Union to gain access to your information when you go to a website mentioned in the email. For more information about phishing and how to address the issue, please visit the links below:

http://www.antiphishing.org/

http://www.ftc.gov/bcp/consumer.shtm

2 New NCUA Phishing Alerts

04/26/07 - There is a new version of a NCUA phishing scam circulating.. it is a phishing scan that warns you about phishing. The first paragraph in the phishing email is identical to NCUAs Internet/E-mail Fraud Alert notice on their website. The phishing email warns about the false attempts to obtain credit card account number and PIN, and then proceeds to have you complete a form that includes a host of personal information and requests that you sign the form.

The content of the phishing email:

"Dear NCUA account holder,

Recently, there have been multiple e-mail fraud attempts, known as 'Phishing', that were initiated via e-mail sent to both the general public and to some credit union members that appeared to be from NCUA. This false e-mail asked for the recipient to click on a link to verify their bank account registration. If the recipient proceeded to do so, the link directed them to a false website and asked for their credit card account number and PIN, along with other personal information. At NCUA the highest interest to our customers is the safekeeping of confidential information you have entrusted to us and using it in a secure manner. A fundamental element of safeguarding your confidential information is to provide protection against unauthorized access or use of this information.

Due to all the fraud attempts we need you to complete the attached form, sign it and fax it back to us, as soon as possible to 1-888-***-****, so that we can improve our security measurements. As soon as our database will be updated we will contact you for further information's and to make some importament announcements so please complete the form attached to this mail with no delay.

We are committed to the secure use and protection of customer information. If you have any questions regarding our services, please check the website or call our customer service.

We apologize for any inconvenience.

Best Regards,

NCUA Center"

Click here to view the fraudulent form.

04/13/07 - A phishing scam, proportedly from the NCUA, has been reported. This scam is currently being conducted by e-mail and targeting both consumers and credit unions. This attempt is designed to gather credit and debit card information from individuals and organizations. NCUA is aware of this attempt and has directed all impacted parties to report any incidents to phishing@NCUA.gov via email.

Be aware of a phishing scam....

This scam appears to be an email coming from Visa, in reality Visa will never ask for cardholder information.

Cardholders could receive an email (from VisaServices@visa.com or Visa@visa.com or something similar) that states something like this:

"Good afternoon, unfortunately some processings have been cracked by hackers, so a new secure code to protect your data has been introduced by Visa.

You should check your card balance and in case of suspicious transactions immediately contact your card issuing bank. If all transactions are alright, it doesn’t mean the card is not lost and cannot be used. Probably, your card issuers have not updated information yet. That is why we strongly recommend you to visit our web-site and update your profile otherwise we cannot guarantee stolen money repayment. Thank you for your attention. Click here and update your profile."

Please do not click the link that is in the email.

If anyone receives an email of this nature please forward the email to phishing@visa.com. This way they can track where hackers are setting up these bogus email addresses, and they can shut them down immediately.